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Privacy Policy for your ptliga account

ptliga keeps live tables, slots, sportsbook pages and local wallet activity under one Privacy Policy, so you can see what data is collected before you open your account.

Malaysia privacy scopeTouch 'n Go contextGrabPay record checksBoost dan FPX references
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ptliga Privacy Policy for your ptliga account
CONTACT ROUTES

Three paths for privacy help

Privacy questions deserve a direct route, not a generic queue. We keep contact paths clear so you can ask what we hold, correct account details, raise a cookie concern or question a…

Privacy inbox Use the privacy email path when you want a written trail for access, correction or deletion requests. Include your account ID, the data area involved and a safe reply address.
In-account chat Start from account chat if you need a quicker privacy route while signed in. Our team can confirm the right email path, then move sensitive data questions away from open chat.
Wallet record check Choose this route when a Touch 'n Go, GrabPay, Boost dan FPX reference does not match your account history. We check timestamps, provider status and internal wallet records.
ACCOUNT SAFETY

Six privacy controls we maintain

Privacy work is built into the account flow rather than added after the fact. We separate identity details, wallet records, game activity and contact history so each area has a clear purpose.

Account data collected

We ask for details needed to create and protect your account, such as login credentials, contact data and identity checks where required. We avoid asking for extra data that has no clear account purpose.

Cookies and device

Cookies help keep your session active, remember language choices and detect repeated failed logins. You can manage browser cookie settings, though some account and wallet pages may need cookies to function.

Wallet privacy

Payment records are kept as transaction references, provider status, amounts and time stamps. Touch 'n Go, GrabPay, Boost dan FPX details are used to match wallet entries, answer disputes and meet record duties.

Security logs

We log sign-in events, device type, IP signals and password changes to detect unusual access. These logs help us protect your account and decide when extra confirmation is needed.

Retention windows

We keep data only for the period needed for account service, dispute handling, security checks and legal duties. When retention ends, records are deleted, anonymised or separated from live account use.

Your change path

You can ask to access, correct or delete account data by contacting privacy support. We may keep certain records when law, fraud checks or unresolved wallet questions require continued retention.

Privacy questions before you join

Before you open an account, you may want to know exactly how your details move through our systems. These privacy answers explain collection, cookies, wallet records, retention and change requests in plain language. They do not replace the full policy, but they help you decide what to ask us before you join. Keep a copy of any message you send us.

We collect the details needed to set up your account, keep it secure and contact you about privacy matters. This may include login data, contact details, device signals and identity checks where required.

Touch 'n Go records help us match your wallet activity with provider status updates. We use references, amounts and time stamps to answer account questions, investigate mismatches and keep your payment history accurate.

We share only the details needed for processing, checks, dispute handling or legal duties. GrabPay, Boost dan FPX data may be seen by relevant service providers, but not for unrelated selling of your personal data.

Yes. Send your account ID, the detail you want changed and proof where needed. We check the request, confirm your identity and update records when the change is accurate and allowed by law.

Cookies keep sessions working, remember language settings and help detect unusual access. You can manage cookies in your browser, but turning off certain cookies may affect sign-in, wallet pages and account security checks.

Retention depends on the record type and the reason it was collected. Account, wallet, security and support records may have different periods because disputes, fraud checks and legal duties do not follow one timeline.

Access and eligibility depend on local law and are available where local law permits. If a rule affects your account, we use your contact details to explain privacy handling and any required data retention.

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